Terms & Conditions – PrimaViewer Subscription

By purchasing, downloading, installing, or using PrimaViewer™, PrimaLyzer, or Schedule Cleaner (collectively, the “Software”), you agree to the following Terms & Conditions.

1. Subscription Product

PrimaViewer™ is a yearly subscription software product that includes access to:

  • PrimaViewer™
  • PrimaLyzer
  • Schedule Cleaner
  • Software upgrades
  • Software patches and fixes
  • Email technical support during the active subscription term

Subscription access is granted for one (1) year from the purchase date unless otherwise specified.

2. No Refunds / All Sales Final

ALL SALES ARE FINAL.

Due to the digital nature of the Software, subscriptions, renewals, upgrades, support services, and license purchases are NON-REFUNDABLE under all circumstances, including but not limited to:

  • Failure to use the Software
  • Compatibility issues
  • User dissatisfaction
  • Change of business needs
  • Accidental purchases
  • Subscription renewals

By completing your purchase, you acknowledge and agree that you waive any right to chargebacks, reversals, or refunds except where required by applicable law.

3. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Software for your internal business purposes only.

You may not:

  • Resell, sublicense, or redistribute the Software
  • Reverse engineer, decompile, or modify the Software
  • Share license credentials with unauthorized users
  • Use the Software for unlawful purposes

4. Intellectual Property

All Software, source code, branding, reports, documentation, and related materials remain the exclusive property of the owner/licensor of PrimaViewer™.

No ownership rights are transferred to you through purchase or use of the Software.

5. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OF RESULTS
  • UNINTERRUPTED OPERATION
  • ERROR-FREE PERFORMANCE

We do not warrant that the Software will meet your requirements or operate without interruption.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL WE, OUR AFFILIATES, EMPLOYEES, CONTRACTORS, OR PARTNERS BE LIABLE FOR:

  • INDIRECT DAMAGES
  • INCIDENTAL DAMAGES
  • CONSEQUENTIAL DAMAGES
  • SPECIAL DAMAGES
  • EXEMPLARY DAMAGES
  • LOSS OF PROFITS
  • LOSS OF DATA
  • LOSS OF BUSINESS
  • PROJECT DELAYS
  • SCHEDULING ERRORS
  • COST OVERRUNS
  • BUSINESS INTERRUPTION

ARISING OUT OF OR RELATED TO:

  • USE OR INABILITY TO USE THE SOFTWARE
  • SOFTWARE ERRORS OR DEFECTS
  • REPORTING INACCURACIES
  • DATA LOSS
  • THIRD-PARTY SOFTWARE INTEGRATIONS
  • PRIMAVERA P6® DATA OR FILES

IN ALL CASES, OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SUBSCRIPTION DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

YOU ASSUME FULL RESPONSIBILITY FOR VERIFYING ALL SCHEDULES, REPORTS, ANALYSIS, AND PROJECT DATA GENERATED BY THE SOFTWARE.

7. Third-Party Software

PrimaViewer™ is an independent software product and is not owned, endorsed, or supported by Oracle®.

Primavera P6® is a registered trademark of Oracle Corporation.

8. Technical Support

Email technical support is provided during active subscriptions only.

We do not guarantee:

  • Response times
  • Resolution times
  • That all issues can or will be resolved

Support does not include custom development, consulting, data recovery, or project controls services unless separately agreed in writing.

9. Subscription Renewals & Termination

Subscriptions may automatically renew unless canceled before the renewal date.

We reserve the right to suspend or terminate access for:

  • Violation of these Terms
  • Unauthorized use
  • Non-payment
  • Abuse of support services

10. Governing Law

These Terms shall be governed by the laws of the State of Louisiana, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located in Louisiana.

11. Acceptance of Terms

By purchasing, accessing, downloading, or using the Software, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.